Privacy Policy

Privacy policy

Terms and Conditions of use

(TSSW) are committed to ensuring the security and protection of the personal information that we process, and to provide a compliant and consistent approach to data protection. We do not collect personal information about you unless you voluntarily provide it. TSSW perceives you as the business/subscriber to be the data controller and TSSW are the data processor. For key definitions please see: https://ico.org.uk/for-organisations/guide-to-the-general-data-protectio...

We will use personal information collected about Authorised Users for the purposes of (a) providing access to and use of the online service to you, (b) providing customer support, billing and other similar activities related to the online service, and (c) keeping you informed about offers for subscribers and upcoming events. Hence the data collected is aimed to improve the service we provide. In order to supply said age restricted sales training and distribute login information, you agree that TSSW may hold the following personal data:

Names; E-mail addresses; Postal Addresses (business address only); Date of staff employment; Telephone numbers; Exam data; Training certificates.

TSSW shall take all reasonable precautions to preserve the integrity and prevent any corruption, loss, damage or destruction of subscriber’s & trainees staff data and information. We back-up the system on a daily basis which can be rolled back in the event of any data breach.

In order to aid a potential due diligence defence, you agree that TSSW may share the following personal data with your Local Authority Trading Standards only:

Business name; Business address; Main contact name.

TSSW will not share any personal data regarding members of staff in any circumstances, except for where we’re legally permitted to do so. It is up to the subscribers/managers to print off staff certificates to prove that staff have undertaken the training.

TSSW will hold personal data for a period of up to 3 years, at which point any personal data held will be reviewed and permanently removed if the business no longer subscribes to the service. Under the ‘Right to Erasure’ obligation, any subscriber or staff member may request permanent removal from our systems (in writing, verbally or by e-mail) and we will comply within 28 days.

All personal data acquired by Trading Standards South West from subscribers shall only be used for the purposes of this Agreement and shall not be further processed or disclosed without a legitimate interest / requirement to do so.

Exercising your rights

You have the following rights;

The right of access to your own personal data
The right to request rectification or deletion of your personal data
The right to object to the processing of your personal data
The right to request a copy of the information you provide us in machine readable format
The right to withdraw your consent to any processing that is solely reliant upon your consent

Should you wish to exercise any of your rights, you should contact us here: admin@tssw.org.uk

Please note these rights are not absolute and each request will be treated individually in accordance with the applicable laws. This website does provide occasional hyperlinks to other third-party websites for your convenience and to enable you to access certain resources. We are not responsible for the content of these sites. When you use links to other websites our Privacy Policy no longer applies, and you should refer to the privacy statement of the website you are currently accessing.

Updated 29 May 18